Need help with the Passenger App? Please email us at: support@transportme.com.au. We do not offer phone support for the Passenger App.
Can't remember your smartcard username or password? Please contact your issuing Bus Operator, as transportme™ does not hold that information.
v5.0 Transportme™ Passenger App requires the user to create a Passenger Account to use the app.
Users can register an account by signing in with Google, Apple (from iOS13), or with an email address and self-created password.
Please note that Passenger accounts are different from Smartcard accounts which were provided by your Bus Operator.