CHRISTEEN

BIG BUS CO

Big Bus Co. had been planning on incorporating a live GPS system for our fleet for a few months and had looked at many other options however when we were introduced to transportme™, and then we knew exactly that this would be the company of choice.
 
Nigel and the rest of the team have made the transition so easy and were very prompt in answering our queries and attending to any issues we might have faced at the beginning.
 
Big Bus Co. highly recommends transportme™ for all bus companies that need to meet their contractual needs. The various transportme™ apps and features make it very easy for us to track our buses and generate the required reports with the added feature of the passengers being able to live track the buses and save their favourite stops.
HEALTHER HALLGARTH

Go Bus - New Zealand



Go Bus Gisborne highly recommend Transportme for bus companies to use for their services because of the efficiency and ease of use - both driver app and CMS. The Support from the IT team and Nigel is impeccable and timely, with the country time difference they work around the clock! Their flexibility with creating new reports or app features is fantastic. We find the detailed reports available are great for all requirements from the local council, our financial team and to comply with our contractual obligations. Bloody great bunch to deal with!
FRANK OLIVERI

SOUTHERN CROSS TRANSIT

Southern Cross Transit highly recommends the transportme™ solution for both school and passenger services.

Our company installed the transportme™ system into our operations at the end of 2015 - the install process was handled internally by our company and it was a simple and fast process, akin to a plug and play solution.
 
The setup of the system from a management process was also straightforward and transportme™ was extremely helpful and prompt with their service and support.
 
Our drivers and internal staff found the system very intuitive to learn and use the long term with no issues with training current or new staff as they join our company.
 
The transportme™ smartcard system has also ensured we have recovered lost fares and eradicated fare evasion as well as offering our students and their families a modern and effective platform for them to top up their smartcards from the comfort of their home as well as being able to track their child's school bus in real-time.
 
Reporting and driver compliance have also been a breeze since the install, and we have saved money in both time and paperwork since making the decision to contract transportme™.
 
Overall, we are thrilled with all aspects of the transportme™ solution, and only wish that it was available earlier!
Melinda Osborn

OSBORN'S BUS SERVICE

Osborn Bus Service in Muswellbrook originally started looking at updating our ticket machines to transportme™‍‍‍ at the end of 2014 when we were first approached to view a demo of it.

Since making the decision to switch to transportme™ and going “live” in February 2015, we have not looked back. The time savings and benefits that transportme™ have made to our company have been fantastic. We no longer need to spend time downloading and uploading information from ticket machines from numerous buses. It all happens in the background on the CMS which is on the “cloud” so it can be updated from your computer or iPad or anywhere you have the login set up. The monthly TfNSW reports are generated easily and seamlessly and you can get as much or little information as you want as you can set up your preferences.

The GPS tracking data is fast and in real time – meaning we can keep track of our buses on route and relay this information to passengers. It also means that it will pick up where the drivers are at enabling the selling point of your tickets to default from that place.

There are a host of other features that we have found extremely useful, such as the instant messaging to drivers as well as programming future messages to automatically send. Also the fuel record is very easy to use with our drivers liking the ease of it also.

Setting up transportme™ on the CMS was very user friendly, as is changing and updating route and other information. Our drivers have found the ticketing side of transportme™ to be user friendly and easy to use.

The after sales support that Nigel and the transportme™ team offer has been fantastic. That, coupled with the cost effectiveness of transportme™, mean that we are extremely happy we decided to make the switch!

DAVE MARTIN

MARTINS ALBURY

Myself and the the team at ‍‍‍Martin’s Bus & Coach Albury, have trialled transportme™ extensively and have found the system to meet all‍‍‍ of our needs for GPS Tracking, Ticketing and Reporting. We have now decided after trialling to go ahead and make the switch to transportme™. We can see that transportme™ is the future for GPS information, ticketing and reporting as we move forward into a new contract era. Extensive reporting requirements need a system that can both cope and also adapt – transportme™ was the answer for us.

The team at transportme™ have designed a system that is extremely effective and user friendly. Our drivers have found the system to be simple to use, saving them time when issuing tickets and giving them an interface that is visually clear, responsive with touch and also a simple process to learn.

In terms of office and depot feedback – the system is reliable, simple and fast to use. Our staff have had no problems learning the new system – as the help and guidance that the transportme™ team have given us made the process seamless. The communication, backup and support from the transportme™ team is second to none.

Having your fleet whereabouts known at the click of a button or glancing at a tablet/TV or smartphone has helped us communicate to staff and members of the public exactly what is happening on the road in real time. Generating our monthly TfNSW reports is now as simple as a click of the button – no need for downloads or double entry. It is now headache free.

transportme™ have also indicated that in the near future the consumer version of transportme™ will be available, meaning our customers and parents of school children will be able to track their own buses, which we believe to be a huge benefit.

The affordability of the system was also a big factor in making the switch. The cost – benefit to eventually move our entire fleet across to transportme™ is a simple choice.

We look forward to the future now we have invested transportme™ in our own company.

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